Suzanne K. Reasbeck
 

MANAGEMENT CONSULTANT (877)348-4646

Resume

9905 Blue Lick Road                                                 Associates@Fajardo.org

Louisville, KY                                                                            (502) 962-9009
 
 

Education

M.S. Administration (Healthcare focus)
University of Notre Dame, South Bend, IN

1976 M.Ed. Guidance and Counseling
University of Louisville, Louisville, KY

1972 B.S. Elementary Education with Special Education minor, Nazareth
College, Nazareth, Kentucky
Secondary certification in Psychology, University of Louisville,
Louisville, Kentucky

Lifetime teaching certificates in KY (Elementary & Secondary levels)

Professional experience

1987 - 1990  Our Lady of Peace Hospital - Louisville, KY
Executive Vice President, Chief Operating Officer.  Responsible for
over all hospital operations with direct reporting relationship for
Nursing, Social Services, Programs Directors, Personnel and all Service
Departments

1990 - 1992 Partial Day Hospitals of America
Consultant.  Hired clinical staff for New Day of Forth Worth (an
established alternative school program) providing treatment for
emotionally disturbed adolescents. Set up operational policies and
procedures to meet State Licensing and JCAHO standards and requirements
for third party payment eligibility.

1990 - 1995  Brown Consulting, Louisville, KY and the Burke Group,
Malibu, Senior Vice President, Labor Relations and Consultant.  Performed
consultant work in a variety of settings including hospitals,
industries, and the Lawrence Livermore National Laboratory.  Completed
management audits to identify problem areas then developed a strategic
planning model with key personnel to effect operational change; also
planned and implemented union avoidance and union education programs,
participated in contract negotiations, etc.

1990 - 1996   Basic Affordable Weight Loss Center.  Owner/Manager of a
comprehensive weight loss and weight management program.
 

1995 - 2000  Flaget Memorial Hospital, Bardstown, KY  President/CEO.  Flaget is one of the 70 hospitals within Catholic Health Initiatives (CHI) which is the largest non-profit Catholic hospital system in the United States.  Responsible for over all operation of the hospital.  Hired all key administrative staff, assessed organization needs, realigned reporting relationships and strengthened the management team.

Developed and implemented a strategic plan that increased the hospital's scope of service while doubling inpatient and outpatient volumes.  Worked with the Board and Medical Staff to lead a "turn-around" that began with a $900,000 operational loss in fiscal year 1995 to a 1.6 million dollar profit in the year 2000. Led the facility through an acquisition in 1998 from the Sisters of Charity of Nazareth Health system to Catholic Health Initiatives.  Resigned the position in June, 2000 leaving the facility with a leadership transition plan and with 12.5 million in cash reserves.

Management Matters Consulting, LLC 1998-current

Management Matters specializes in management audits, problem
identification, performance improvement and strategic planning.  The partners of the firm have
40 years of education, management and healthcare experience and can
provide "ELEGANT SOLUTIONS FOR COMPLEX PROBLEMS" experienced by business
owners and healthcare providers in a variety of situations.

Additional Professional Activities

Board Member.  Catholic Charities - Archdiocese of Louisville,
Louisville, KY 1998 to present.

Board Member.  Bethany Spring Retreat Center, New Haven, KY
1997 to present.

Board Member.  Nelson County Chamber of Commerce, Bardstown, KY 1999 to
present.  Member of the Women's Council and Planning committee.

Board Member.  Nelson County Chapter American Red Cross.  1997 to 2000.
 Served as Board Chair 1998 to 2000.

Preceptor - Xavier University, Cincinnati, Ohio - Hospital
Administration student 1997 - 1998.

Professional Memberships and Awards

Selected as the
Woman of the Year by the Women's Council of the Bardstown Chamber of
Commerce, 1998

Member of the National Association of Addictions Counselors since 1995.
 

Qualifications:

Consultation - A partner in Management Matters since 1998.  Extensive project assessment and development work with senior executives in a variety of health care settings and in other public and private sectors; specializing in management audits, developing proactive employer and employee relations; and issue identification and resolution strategies.  Demonstrated ability in helping others view change as an opportunity for new alternatives and for calculated risk taking.

Healthcare Management and Administration - Results oriented senior level executive with a record of significant accomplishments in health care.  Proven ability in operations, strategic planning and marketing, physician relations and recruitment; employee relations and recruitment, joint ventures/affiliations, program/product line development, facility development, and financial management.  Implementation of community outreach programs that respond to community need and organizational values.  Strong leadership attributes characterized and supported by good relational skills, open -- direct communication style, systems thinking and staff empowerment.

Mental Health Programming - Successfully initiated, planned and implemented comprehensive mental health and addictions programs in inpatient and outpatient settings. Demonstrated skills in establishing a one-to-one therapeutic relationship with individuals having an addiction and/or psychiatric diagnosis.

Teaching - Acquired teaching experience on various levels: elementary, secondary and adult.
 

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